Carpokes Porsche Forum

For many 1st time electric vehicle owners, it is a bit unclear what does a service visit cover and what does it cost. The biggest difference between a Porsche EV and a Porsche ICE car is the service interval. The Taycan is serviced every 2 years instead of every year.

Items that involve actual parts are mainly the pollen filter and the brake fluid. Everything else is mostly visual inspections. The total cost for my visit was $774.74 before tax. When I dropped off the car the service advisor asked if I wanted the wiper blades changed (if necessary). Mine were in pretty good shape so I wanted to see if they would take advantage to add another $90 or so to the bill. The service department did not which was a pleasant surprise.

While $775 might seem high for a pollen filter and brake fluid change, when spread over 2 years, it is the cheapest service visit I have had with any of my Porsches. When coupled with the fact that I have only spent $0.33 in charging expenses since October when I drove the Taycan up to Connecticut (this even includes the cost of the 1000 mile trip from GA to CT) the Taycan is a bargain to run.

I could be wrong but I’d bet that the same service at an independent Porsche shop would be half the price and would be done by more experienced mechanics. Dealerships usually use their least experienced technicians for minor maintenance.

For the Taycan, the technician is usually one of the better trained mechanics due to the complexity of the software and the EV systems. During this same visit, I had a software update, a recall addressed, a problem with the rear defroster resolved, as well as an issue with one of the EV charging ports fixed. In addition, the dealer gave me a 2022 Cayenne as a loaner.

To put things in perspective, the annual service for my Aston Martin cost between $2,500 and $3,500 for basically an oil change and a brake fluid change every other year. Then again I did get a $250k loaner.

Larry C wrote: Fri Jun 17, 2022 1:55 pm I could be wrong but I’d bet that the same service at an independent Porsche shop would be half the price and would be done by more experienced mechanics. Dealerships usually use their least experienced technicians for minor maintenance.

I wish you live up here and could go to Fremont Porsche. Truly first class service. Without doubt the best dealer service dept I've ever dealt with. With Gunter the shop manager and Cory the tech-extraordinnaire, these guys are giving a clinic on how to run a service dept.

Tom wrote: Fri Jun 17, 2022 3:31 pm

Larry C wrote: Fri Jun 17, 2022 1:55 pm I could be wrong but I’d bet that the same service at an independent Porsche shop would be half the price and would be done by more experienced mechanics. Dealerships usually use their least experienced technicians for minor maintenance.

I wish you live up here and could go to Fremont Porsche. Truly first class service. Without doubt the best dealer service dept I've ever dealt with. With Gunter the shop manager and Cory the tech-extraordinnaire, these guys are giving a clinic on how to run a service dept.

I think I should meet with the service manager at my dealership and discuss my concerns.

wem wrote: Fri Jun 17, 2022 2:51 pm For the Taycan, the technician is usually one of the better trained mechanics due to the complexity of the software and the EV systems. During this same visit, I had a software update, a recall addressed, a problem with the rear defroster resolved, as well as an issue with one of the EV charging ports fixed. In addition, the dealer gave me a 2022 Cayenne as a loaner.

To put things in perspective, the annual service for my Aston Martin cost between $2,500 and $3,500 for basically an oil change and a brake fluid change every other year. Then again I did get a $250k loaner.

Good to know. It sounds like you have a great dealership. I don’t know what it is about also Angeles but it seems like 4 out of 5 dealerships have crappy service departments. Ironically, the best service I’ve had in 50 years of German car ownership have been the VW service departments. BMW were the worst. Go figure.

Good to have this as a reference point.

Thanks,
X

Tom wrote: Fri Jun 17, 2022 3:31 pm

Larry C wrote: Fri Jun 17, 2022 1:55 pm I could be wrong but I’d bet that the same service at an independent Porsche shop would be half the price and would be done by more experienced mechanics. Dealerships usually use their least experienced technicians for minor maintenance.

I wish you live up here and could go to Fremont Porsche. Truly first class service. Without doubt the best dealer service dept I've ever dealt with. With Gunter the shop manager and Cory the tech-extraordinnaire, these guys are giving a clinic on how to run a service dept.

With the amount of technology that goes into the Taycan, I'd hesitate to consider an independent shop. Not sure they have access to PCNA's ongoing technical workshops and updates needed for the Taycan nor would they have the level of training and certification needed. Trying to shave a few bucks at the expense of potentially damaging your EV, let alone voiding the warranty, isn't a risk worth taking.

I second the recommendation to have your vehicle serviced at Fremont Porsche. Not only is Gunter one of the better service managers I've come to appreciate, but he's actually an enthusiast that participates in local Porsche events and takes pride in servicing their vehicles. Gunter is also a treasure trove of Porsche knowledge, he even shared what technology that was derived from my '82 928s that's been applied to many of today's Porsche models, including the Taycan Turbo. Can't say I've come away with the same level of satisfaction and experience when I take my BMW or Mercedes in for servicing.