Porsche Connect Update
-
Tom
- Site Admin
- Posts: 8933
- Joined: Fri Jun 25, 2021 2:04 pm
- Location: Silicon Valley, CA
- Has thanked: 932 times
- Been thanked: 3994 times
- Contact:
I missed the memo. What am I supposed to do.....?mrbeaubo wrote: Tue Apr 26, 2022 7:42 pm Anybody getting ready to do this tomorrow? Supposed to do it on 4/27!
I got this email from Porsche:
Dear Mr. Taylor,
Your satisfaction with Porsche Connect services is our goal. To help ensure that it stays that way, we regularly carry out system updates to make incremental improvements and offer new functions. Such updates typically do not cause system interruptions. However, a more comprehensive system update will take place on April 26, 2022, which will require you to log back in to Porsche Connect the next time you start your vehicle after the update.
What you should do on April 27:
1. Please have your Porsche ID and password and, if applicable, your security PIN, ready before you start. As a reminder, your Porsche ID is the email address where you have received this email.
2. Start your Taycan.
3. When prompted, log into your vehicle with your Porsche ID and password.
4. If certain Connect services in the vehicle are not available after the vehicle has started, please switch to Guest User and then go back to your user profile.
5. If you continue to have problems with your Connect services despite the steps you have taken, park your Taycan safely and turn it off, lock the vehicle and wait 2 minutes before restarting the vehicle. Then, perform steps 1-3 again. Please also ensure that your vehicle has an online connection. You can recognize this by checking the LTE symbol in your infotainment system.
For more information, a video with a detailed tutorial and step-by-step instructions can be found by clicking the following link:
Dear Mr. Taylor,
Your satisfaction with Porsche Connect services is our goal. To help ensure that it stays that way, we regularly carry out system updates to make incremental improvements and offer new functions. Such updates typically do not cause system interruptions. However, a more comprehensive system update will take place on April 26, 2022, which will require you to log back in to Porsche Connect the next time you start your vehicle after the update.
What you should do on April 27:
1. Please have your Porsche ID and password and, if applicable, your security PIN, ready before you start. As a reminder, your Porsche ID is the email address where you have received this email.
2. Start your Taycan.
3. When prompted, log into your vehicle with your Porsche ID and password.
4. If certain Connect services in the vehicle are not available after the vehicle has started, please switch to Guest User and then go back to your user profile.
5. If you continue to have problems with your Connect services despite the steps you have taken, park your Taycan safely and turn it off, lock the vehicle and wait 2 minutes before restarting the vehicle. Then, perform steps 1-3 again. Please also ensure that your vehicle has an online connection. You can recognize this by checking the LTE symbol in your infotainment system.
For more information, a video with a detailed tutorial and step-by-step instructions can be found by clicking the following link:
-Beau (Austin, TX)
2020 Taycan Turbo
2019 Cayenne E-Hybrid
2020 Taycan Turbo
2019 Cayenne E-Hybrid
-
wem
- Posts: 105
- Joined: Thu Feb 03, 2022 3:36 pm
- Location: Georgia/Connecticut
- Has thanked: 42 times
- Been thanked: 70 times
When I turned on my Taycan this morning everything was normal. My profile loaded. I decided to change it to Guest and then switch back to my profile. It did it without any issues.