Delivery Protocol if Car is Missing Parts/Features?
Posted: Sat Oct 02, 2021 6:33 am
Hey all,
My CGTS is supposed to be delivered around the end of the month. I’ve read reports from several folks that occasionally cars are being delivered without ordered features (eg power steering wheel adjustment is manual due to shortage of chips). Idk if this will happen to me or not, and I suppose I’d likely take delivery if I were confident that the correction would happen at the soonest possible opportunity, *and* if I didn’t think the missing feature was a big deal.
I’ve never been in a potential situation like this, and if this were to occur, what is process to help ensure you’ll eventually get the missing feature(s) added? Do you get a document of some kind promising to correct? If you don’t get a document, is Porsche’s reputation such that you don’t worry about it? Or, do I need to firmly ask for a written promise to correct?
Thanks in advance!
My CGTS is supposed to be delivered around the end of the month. I’ve read reports from several folks that occasionally cars are being delivered without ordered features (eg power steering wheel adjustment is manual due to shortage of chips). Idk if this will happen to me or not, and I suppose I’d likely take delivery if I were confident that the correction would happen at the soonest possible opportunity, *and* if I didn’t think the missing feature was a big deal.
I’ve never been in a potential situation like this, and if this were to occur, what is process to help ensure you’ll eventually get the missing feature(s) added? Do you get a document of some kind promising to correct? If you don’t get a document, is Porsche’s reputation such that you don’t worry about it? Or, do I need to firmly ask for a written promise to correct?
Thanks in advance!